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Buyer's Remorse And How To Short Circuit It By : Kenrick Cleveland Every single human being on the planet today wants to believe that they have done something of value for themselves when they've made a purchase, and that they've used their ability to choose well and make a good decision. And as a result of this they want to know they're not going to feel bad about the choices they've made. How To Short Circuit Buyer's Remorse By : Kenrick Cleveland When making purchase large and small, it is human nature for us to want to make sure we've made sound and proper decisions with keen determination and an eye towards value and greatest use. Building A Financial Services Sales Culture By : Rick Wemmers Examples of how banks have built new sales cultures successfully, resulting in significant new customers and business. Underscores with real life examples the importance of sales skills training connected to sales coaching for a period of time.